SHIPPING POLICY

Shipping fees include the cost of shipping, insurance and handling fees.  Orders will arrive bubble wrapped and double boxed to ensure a safe arrival. I must be notified immediately regarding items damaged in shipping, so that I can start the claim process. Please be prepared to email me images of the damaged items and keep all packaging materials.

In stock items ship within 1-3 days of purchase.

Custom orders ship within 4-6 weeks depending on the complexity of the order. Approximate ship date will be emailed upon placement of order or feel free to email for more info before placing an order.  

 

RETURN POLICY

I would like you to be happy with your purchase. If for some reason you are not satisfied, please email me within five days of receipt to discuss your options.

IN STOCK RETURNS:

The buyer is responsible for safe return of items and return shipping costs to receive a full refund.  Items must be clean, un-used and in new condition.

CUSTOM ORDERS:

Custom orders are not returnable, but may be exchanged for a comparable “in stock” item. The buyer is responsible for safe return of items and return shipping costs to proceed with an exchange. Items must be clean, un-used and in new condition.

Care Instructions

Here are a few hints to help you better care for my work.

Although my work will not fall apart in either; dishwashers and microwaves are not recommended.

I recommend hand-washing my work in order to clean either food or dust. The surfaces may change over time depending on how my worked it used. Heavy use may create a patina-like surface, due to the oils in one’s hands.  Many people delight in these changes as others prefer to keep the surface in their original state. The decision is up to you as to how you “use” my work.  However you chose, my hope is that it will bring you enjoyment while sitting on a shelf or holding butter on your counter.

PRODUCT INFORMATION

My work is created from soft earthenware slabs. The forms are initially created from handmade  2 dimensional paper patterns and traced onto thinly rolled slabs. After the pot is rolled up and assembled, then additional components are attached. These include feet, spouts, and lids.

The outside surfaces of my work are created from layers of underglaze, glaze, and terra sigillata. Terra sigillata is an ultrarefined clay slip that can provide anywhere between a soft sheen to a high gloss. The “terra sig” provides a thin, translucent sealant while not distorting the texture underneath. The iron rich clay remains visible and active due to the translucency of the terra sig.

The interior surfaces of all my work, whether functional or decorative, are lined with a food safe glaze.

 

Cross Polination Workshop Policies and Information

Registration:

Registration begins October 3rd, 2016.  Full payment of workshop fee, a processing fee of $30, and completion of the registration form is required. Registration will remain open until the workshop is full. A waiting list will be created once the workshop is full.

Cancellations & Refunds:

Cancellations anytime up to thirty days prior to the start of a workshop will receive a full refund assuming we can fill your space minus a $30 processing fee. If you cancel less than thirty days before the start of the workshop, there is no refund, even if we are able to fill your space from the waiting list. If it is necessary to cancel the workshop for any reason, participants will be notified and offered a make-up workshop at later date or a full refund.

Waiting List:

Upon reaching maximum capacity; registration will close and we will begin a waiting list. If a cancellation occurs, we will notify waitlist applicants of an opening. Full payment is required at the time of registration.

Workshop Location:

The workshop will take place at Odyssey Center for Crafts, in Asheville North Carolina. Odyssey is located in the heart of the River Arts District which consists of a vast array of artists and working studios. This eclectic area is an exciting exploration of arts, food and exercise.